Privacy Policy
Who we are
Our website address is: https://avidnifirm.com/
Avidni Firm respects your privacy. This page contains information regarding Avidni Firm’s Privacy Program. If you have questions or concerns regarding this statement, please contact Avidni Firm. We will not disclose any information about you to others without your express permission.
Information Collection
Our site uses forms to collect contact information (your name, telephone number, and email address) to place orders, request information, and support. Any support queries will be internally recorded for reference. We use your information to contact you about functionality changes, corrections, and special offers that may interest you. If we present a co-branded offer with our partners or affiliates, it will be clearly stated who is collecting the information and whose privacy statement applies. On rare occasions, one of our partners may require us to share your personal information with them, and we will only do so with your explicit permission first.
Client Portal
In addition to website services, our client portal allows you to manage your invoices, track project progress, request estimates, and more. All information within the client portal is securely stored and accessible only to authorized personnel.
Usage Data
We use information collected from site statistics (e.g., IP address) to diagnose server problems and administer our website. This data is used to improve our site and enhance your browsing experience. It is not linked to any personally identifiable information unless necessary to prevent fraud or abuse.
Cookies
Our site uses cookies to track your browsing session, eliminating the need to log in each visit. These cookies are linked to your customer number associated with the information in your account.
External Links
If you request a password reset, your IP address will be included in the reset email.
Security
We have implemented security measures to protect your information from loss, misuse, and alteration.
Updating Your Information
As a customer of Avidni Firm, you can modify your information or opt out of communications with us and our partners at any time. Contact us directly for assistance.
Email Communication
We use emails to communicate order confirmations, information requests and replies to your inquiries. We promptly respond to all messages.
Changes in Our Practices
We will notify you of material changes to our information handling practices or privacy aspects. Minor changes will be immediately effective upon reposting this privacy policy on the Avidni Firm website.
Service Providers
We use credit card processing companies solely for billing purposes. These companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
Tell-A-Friend
If you use our referral service to inform a friend about our site, we request their name and email address to send them a one-time email invitation. We store this information solely for this purpose.
Account Termination
If you terminate your Avidni Firm account, your personally identifiable information will be placed in “deactivated” status on our databases. However, deactivation does not entail complete deletion from our database, as we may retain and use it if necessary to resolve disputes or enforce agreements.
Contact Us
If you have any questions about our privacy policy or practices, please contact us.