Terms of Service

Welcome to Avidni Firm. Your use of this website and the information distributed in conjunction with it, including but not limited to the Avidni Newsletter Service, is subject to the following Terms of Use, our Privacy Policy, and other notices posted on this website. By accessing or using our information, services, or website, you acknowledge and agree to comply with these Terms of Use. If you do not agree with these terms, please refrain from accessing or using our services.

Modifications and Updates

Avidni Firm reserves the right to modify, add, or remove any terms or conditions of these Terms of Use without prior notice. Changes to these Terms of Use will be effective immediately upon posting on this website. It is your responsibility to review these terms periodically, and your continued use of our services following any modifications constitutes acceptance of those changes.

Project Initiation and Payment

Work begins upon receipt of an initial deposit, which is 75% of the invoiced or quoted amount. The remaining balance is due upon project completion before the website goes live. Hosting and domain fees, if applicable, must be paid annually.

Additional Services

Additional services beyond the scope of the initial agreement are subject to additional fees, either on a fee-for-service basis or hourly rate. Clients will be informed of any additional charges, which will be added to their invoice accordingly.

Timelines & Delays

Project completion may be delayed under various circumstances, including delayed payments, client-requested design changes, purchase of additional services, or delays in receiving materials from the client. Timeframe estimates are approximate and subject to change at Avidni Firm’s discretion. Avidni Firm reserves the right to put a project on hold at any time.

Satisfaction Guarantee

All services provided by Avidni Firm are backed by a 100% satisfaction guarantee. We strive to ensure our clients are completely satisfied with their solutions. However, Avidni Firm reserves the right to determine the reasonableness of client expectations and may require additional services beyond the original agreement to fulfill unreasonable requests.

Service Approval

Services or elements of a project approved by the client are considered satisfactory. Any further work on approved services will be invoiced accordingly.

Project Completion

Unless specified otherwise, all projects are considered “completed” after a 3-month period from the initial payment date. Hosting and domain name registration services are provided independently of project status and are contingent on client payments.

Web Maintenance Policy

We provide one (1) month of free website maintenance after project launch. After this period, maintenance services will only continue under a paid maintenance plan. Avidni Firm is not responsible for any issues arising after the free maintenance period if no plan is subscribed to.

Refunds

Refunds are assessed on a case-by-case basis for any unused funds. Completed work is non-refundable. Any disputes must be raised in writing for review.

Limitation of Liability

Avidni Firm is not liable for losses or damages arising from the use of our services, including but not limited to site downtimes, third-party service failures, or security breaches beyond our control.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Kenya.

By engaging with Avidni Firm, you acknowledge and agree to these terms.